Duke Energy
Update: Power restoration following Florence
Thank you for the continued
partnership and collaboration among our teams during the power restoration
effort and community recovery following Hurricane Florence. We know that this
is a very difficult situation, especially now with so much damage and disruption
around you. Crews are making good progress restoring power. Our crews won’t
stop until we’ve restored power to everyone.
As of 12:30 p.m. today (Sept.
18), Duke Energy has the following number of customers without power in this
8-County region:
|
County
|
Current Outages
|
|
Robeson
|
12,874
|
|
Cumberland
|
6,519
|
|
Moore
|
4,901
|
|
Scotland
|
3,375
|
|
Richmond
|
1,681
|
|
Hoke
|
830
|
|
Montgomery
|
471
|
|
Anson
|
287
|
|
District Total
|
30,938
|
Consider
all power lines – as well as trees, branches and anything else in contact with
power lines – energized and dangerous. Power restoration is a process. Visit the following link to see the
steps to restoring power following a storm. https://www.duke-energy.com/outages/restoring-your-power
Current outages across the
state/company can be viewed here, www.duke-energy.com/outages.
We also understand that one
piece of pressing information for many is when their power will be restored.
Please continue to check the outage map, www.duke-energy.com/outages,
for the latest restoration information.
IMPORTANT DETAILS
(Please Read) - Please recognize that these restoration times
represent when ALL customers in that area will be restored. MOST
customers will be restored before this time, but in some of those hardest-hit
communities where flood waters have devastated homes and businesses, some
customers may extend beyond that date. These estimated times of restoration
assume that electrical facilities have recovered from current flooding
situations.
Let me assure you, crews have
been here throughout the storm and have been working to restore power. We
positioned additional crews close to where we expected to see the most storm
damage and have successfully moved many additional workers into the area. Now
that weather conditions are improving, we have been able to continue damage
assessments, restore some critical services and attack restoration efforts.
We are updating
customers with this information and have already sent text messages and voice
calls to customers letting them know to check our online map for more
information.
Outage
Reporting
·
Text OUT to 57801
(standard text and data charges may apply). If you haven’t registered yet, text
REG to 57801.
·
Call the
automated outage-reporting system at 800-419-6356 for Duke Energy
Progress customers.
Please help us stress that
these restoration times are for those areas with the most damage, and customers across the region will see the
power come back on from now until the final customer is restored.
Thank you,
David
David J. McNeill
District Manager
